1. Processing of Personal DataEasyfind OÜ values the privacy of its clients and is committed to providing the best possible service.
The company collects and stores customer data to ensure better service quality and a personalized user experience.
1.1Easyfind OÜ processes the personal data of registered clients based on an existing agreement or customer relationship, when the client has expressed the wish to register or join and has accepted the terms of use.
1.2Personal data refers to any information used by Easyfind OÜ to identify clients, fulfil contractual obligations, and manage customer accounts.
Such processing is carried out on a lawful basis in accordance with applicable legislation, in order to offer clients suitable products and services.
1.3Easyfind OÜ processes data to improve customer experience, analyse purchasing behaviour, offer relevant products and services, organize campaigns, and monitor newsletter engagement to provide more meaningful content.
1.4Data is processed only to the extent necessary to maintain customer relationships and fulfil contractual obligations.
All information is kept confidential and secure in accordance with Estonian and European Union laws.
2. Processed Personal Data 2.1When registering, the client may provide the following data: name, surname, gender, personal identification code, date of birth, e-mail address, phone number, postal address, preferred communication language, and consent to receive direct marketing messages.
2.2Easyfind OÜ may analyse client profiles to better understand purchasing preferences and provide more personalized offers.
3. Transfer of Personal Data 3.1Easyfind OÜ may transfer data to authorized processors located within the European Economic Area.
Authorized processors are partners (such as payment service providers and logistics companies) who ensure the secure and lawful processing of data.
3.2All partners have signed confidentiality agreements, ensuring that client data is processed only for agreed purposes.
3.3Clients may receive information about special offers, discounts, and products through electronic channels (e.g., e-mail, phone, social media) only if they have given their consent.
3.4Additional information about data processors can be requested by writing to info@easyitaly.ee.
4. Modification of Personal Data 4.1If your data changes, you can update it by logging into your account or by contacting us at info@easyitaly.ee.
4.2Registered users can view, modify, and supplement their personal data in their account.
Updated information is saved automatically.
5. Access to and Sharing of DataA registered client has the right to access their personal data at any time and to obtain information about its processing by sending a digitally signed request to info@easyitaly.ee.
6. Direct Marketing 6.1An e-mail address and phone number are used for direct marketing purposes only if the client has given consent.
If the client does not wish to receive marketing messages, they can unsubscribe via the link at the bottom of the newsletter or by contacting customer support.
6.2If data is processed for direct marketing (profiling) purposes, the client has the right to object at any time to the further processing of their data.
7. Withdrawal of Consent and Deletion of Data 7.1The client may withdraw their consent for data processing (e.g., for receiving newsletters or campaign information) at any time by logging into their account or sending a request to info@easyitaly.ee.
7.2Easyfind OÜ may refuse immediate deletion of data if their retention is required to fulfil legitimate interests or legal obligations (for example, accounting or legal disputes).
In such cases, the data will be retained for up to 24 months after the end of the customer relationship.
8. Data RetentionPersonal data collected within the loyalty program or customer account is retained in accordance with the Accounting Act.
Data is deleted after the statutory retention period has expired or at the client’s request, provided that it does not conflict with legal requirements.
9. Data Processing Supervision and DisputesEasyfind OÜ acts as the data controller and may transfer data to authorized processors solely for the purpose of providing services.
All authorized processors are required to ensure data protection in accordance with the General Data Protection Regulation (GDPR) of the European Union.
If you have any questions or disputes related to data processing, please contact our data protection specialist via e-mail at info@easyitaly.ee.
10. Security 10.1All personal data collected in the Easyfind OÜ online store is handled confidentially.
10.2Access to the data is granted only to authorized personnel whose job responsibilities require it.
10.3The company ensures that all data processing activities comply with the legal requirements of the European Union and the Republic of Estonia and implements all necessary technical and organizational security measures.
11. General Information 11.1The purpose of the customer program is to provide registered users with better conditions, special offers, and loyalty bonuses.
11.2Easyfind OÜ is responsible for ensuring the privacy and protection of its clients’ data.
11.3Easyfind OÜ reserves the right to update or modify this Privacy Policy in accordance with changes in legislation or the company’s operations.
The updated version will always be published on the website www.easyitaly.ee