1. Processing of Personal DataEasyfind OÜ values the protection of its customers’ privacy and providing the best service.
The company collects and stores customer data to offer higher quality service and a personalized experience.
1.1 Easyfind OÜ processes the personal data of registered customers based on a valid contract or customer relationship, provided the customer has expressed a wish to join or register and has agreed to the terms of use.
1.2 Personal data is information that Easyfind OÜ uses to identify customers, fulfill contractual obligations, and manage customer accounts.
Such processing is carried out on a legal basis in accordance with applicable legislation to offer customers suitable products and services.
1.3 Easyfind OÜ processes data to improve the customer experience, analyze purchasing behavior, offer relevant products and services, organize campaigns, and monitor newsletter openings to provide more meaningful information.
1.4 Data is processed only to the extent necessary for maintaining the customer relationship and fulfilling contractual obligations. All data is kept confidential and secure in accordance with Estonian and European Union laws.
2. Personal Data Processed
2.1 Upon registration, the customer may provide the following data: first name, last name, gender, personal identification code, date of birth, email address, phone number, postal address, communication language, and consent for direct marketing.
2.2 Easyfind OÜ may analyze customer profiles to better understand purchasing preferences and offer more personalized deals.
3. Transfer of Personal Data
3.1 Easyfind OÜ may transfer data to authorized processors located within the European Economic Area.
Authorized processors are partners (e.g., payment service and logistics service providers) who ensure the secure and lawful processing of data.
3.2 Confidentiality agreements have been concluded with all cooperation partners, ensuring that customer data is processed only for agreed-upon purposes.
3.3 Customers may receive information about special offers, discounts, and products via electronic channels (e.g., email, phone, social media) only if they have given their consent.
3.4 Additional information about data processors can be obtained by writing to info@easyitaly.ee.
4. Modifying Personal Data 4.1 If your data changes, you can update it by logging into your account or by writing to info@easyitaly.ee.
4.2 Registered users can view, modify, and update their personal data in their account.
New data is saved automatically.
5. Accessing and Sharing Data A registered customer has the right to access their data and receive information about its processing at any time by sending a digitally signed request to info@easyitaly.ee.
6. Direct Marketing
6.1 Email addresses and phone numbers are used for direct marketing purposes only if the customer has given their consent.
If a customer does not wish to receive promotional messages, they can unsubscribe from the newsletter list via the link in the footer of the email or by contacting customer service.
6.2 If data is processed for direct marketing (profiling) purposes, the customer has the right to object to the further processing of their data at any time.
7. Withdrawal of Consent and Data Deletion 7.1 The customer may withdraw their consent for data processing (e.g., for receiving newsletters and campaigns) at any time by logging into their account or by sending a request via email to info@easyitaly.ee.
7.2 Easyfind OÜ may refuse immediate deletion of data if its retention is necessary for legitimate interests or to fulfill legal obligations (e.g., for accounting or legal disputes).
In such cases, data will be retained for up to 24 months after the termination of the customer relationship.
8. Data Retention Within the framework of a loyalty program or customer account, personal data is retained in accordance with the requirements of the Accounting Act.
Data will be deleted after the statutory retention period expires or upon the customer’s request, provided it does not conflict with legal acts.
9. Data Processing Supervision and Disputes Easyfind OÜ acts as the data controller for personal data and may transfer data to authorized processors solely for the purpose of providing services.
All authorized processors are obliged to ensure data protection in accordance with the EU General Data Protection Regulation (GDPR).
If you have any questions or disputes regarding data, please contact the data protection specialist via email: info@easyitaly.ee.
10. Security 10.1 All personal data collected in the Easyfind OÜ online store is treated confidentially.
10.2 Only authorized persons whose job duties require it have access to the data.
10.3 The company ensures that data processing complies with European Union and Estonian legal acts and implements necessary technical and organizational security measures.
11. General Information 11.1 The purpose of the customer program is to offer registered users better conditions, special offers, and loyalty bonuses.
11.2 Easyfind OÜ is responsible for the privacy and data protection of its customers.
11.3 Easyfind OÜ reserves the right to update or amend the privacy policy in accordance with changes in legislation or the development of the company’s activities.
The updated version will always be published on the website www.easyitaly.ee.